Frequently asked questions for RESPIMAT® inhalers
Did you accidentally turn the clear base before inserting the cartridge?
Open the cap, press the dose release button, then insert the cartridge.
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Are you replacing the cartridge?
The new cartridge will stick out more than the very first cartridge. Insert it until it clicks, then replace the clear base.
Did you turn the clear base?
If not, turn the clear base in a continuous movement until it clicks (half a turn).
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Does the dose indicator on your cartridge display a white arrow on a red background?
Your cartridge is used up. Insert a new cartridge.
Did you turn the clear base already?
If the clear base has already been turned, follow steps “OPEN” and “PRESS” under “Daily Use”.
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Is the clear base loose and does the dose indicator on your cartridge display a white arrow on a red background?
Your cartridge is used up. Insert a new cartridge.
Pull and turn the cartridge at the same time.
Did you spray in the air often to check whether the RESPIMAT® is working?
Once you have prepared RESPIMAT®, no test-spraying is required if used daily.
Did you insert the cartridge?
If not, insert a cartridge. Once your RESPIMAT® is assembled, do not remove the clear base or the cartridge until the
cartridge is used up.
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Did you repeat Turn, Open, Press less than three times after inserting the cartridge?
Repeat TURN, OPEN, PRESS three times after inserting the cartridge as shown in the steps 4 to 6 under “Prepare for use”.
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Does the dose indicator on your cartridge display a white arrow on a red background?
Your cartridge is used up. Insert a new cartridge.
Was the cap open when you turned the clear base?
Close the cap, then turn the clear base.
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Did you press the dose-release button when turning the clear base?
Close the cap, so the dose-release button is covered, then turn the clear base.
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Did you stop when turning the clear base before it clicked?
Turn the clear base in a continuous movement until it clicks (half a turn).
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Was the cap open when you replaced the cartridge?
Close the cap, then replace the cartridge.
Reference
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Placebo RESPIMAT® Instructions for use. October 2018.