Frequently asked questions for RESPIMAT® inhalers
Did you accidentally turn the clear base before inserting the cartridge?
Open the cap, press the dose release button, then insert the cartridge.
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Did you insert the cartridge with the wide end first?
Insert the cartridge with the narrow end first.
Did you turn the clear base?
If not, turn the clear base in a continuous movement until it clicks (half a turn).
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Is the dose indicator pointing to zero?
The inhaler is locked after 60 or 120 puffs, depending on your product. Please check your local product information. You should prepare and use a new inhaler.
Did you turn the clear base already?
If the clear base has already been turned, follow steps “OPEN” and “PRESS” under “Daily Use”.
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Is the dose indicator pointing to zero?
The inhaler is locked after 60 or 120 puffs, depending on your product. Please check your local product information. You should prepare and use a new inhaler.
Did you spray in the air often to check whether the RESPIMAT® is working?
Once you have prepared RESPIMAT®, no test-spraying is required if used daily.
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Did you turn the clear base before you inserted the cartridge?
The dose indicator counts each turn of the clear base regardless whether a cartridge has been inserted or not.
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Did you insert the cartridge into a used RESPIMAT® inhaler?
Always insert a new cartridge into a new RESPIMAT® inhaler.
Did you insert the cartridge?
If not, insert a cartridge. Once your RESPIMAT® is assembled, do not remove the clear base or the cartridge until the cartridge is used up.
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Did you repeat Turn, Open, Press less than three times after inserting the cartridge?
Repeat TURN, OPEN, PRESS three times after inserting the cartridge as shown in the steps 4 to 6 under “Prepare for use”.
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Has the dose indicator reached the end of the red scale?
Your cartridge is used up. No more doses can be released. Your RESPIMAT® inhaler should be disposed of.
Was the cap open when you turned the clear base?
Close the cap, then turn the clear base.
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Did you press the dose-release button when turning the clear base?
Close the cap, so the dose-release button is covered, then turn the clear base.
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Did you stop when turning the clear base before it clicked?
Turn the clear base in a continuous movement until it clicks (half a turn).
Reference
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SPIOLTO® RESPIMAT® Product monograph